Legal

Privacy Policy

How Jevi Craft Factory collects, uses, and protects your personal information. We respect your privacy and comply with GDPR and CCPA requirements for our US, Canadian, and European B2B customers.

Wooden box with padlock and checklist document representing data protection and privacy security for wholesale pet urn buyer information

Last updated: September 9, 2026

1. Information We Collect

When you submit an inquiry, request a sample, or contact Jevi Craft Factory through this website, we may collect the following information: company name, contact person, email address, phone or WhatsApp number, shipping address, and details of the products or custom projects you are interested in. We do not collect payment information or sensitive personal data such as government ID numbers.

2. How We Use Your Information

Collected information is used solely to respond to your inquiries, provide wholesale quotes, process sample requests, arrange OEM / ODM custom projects, coordinate production and shipping, and communicate order updates. We may also use your contact details to send occasional product updates or promotional offers — you may opt out at any time by replying "unsubscribe".

3. Cookies & Analytics

This website uses minimal first-party cookies to remember your currency preference (USD / EUR) and basic anonymous traffic analytics. We do not use third-party advertising cookies or cross-site tracking. You may disable cookies in your browser settings without affecting core website functionality.

4. Information Sharing

We do not sell, rent, or trade your personal information. Your data may be shared only with: (a) our contracted logistics partners (freight forwarders, couriers) for the sole purpose of arranging shipment of your orders; (b) payment processors when you place an order; and (c) legal authorities when required by applicable law or to protect our rights and safety.

5. Data Retention

We retain your inquiry and order records for the duration of our business relationship and for up to 5 years thereafter, in compliance with Chinese tax and export documentation requirements. You may request deletion of your personal data at any time by contacting us, and we will respond within 30 days subject to legal retention obligations.

6. Your Rights (GDPR & CCPA)

If you are a resident of the European Union or California, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; restrict or object to processing; and receive your data in a portable format. To exercise these rights, contact us at the email below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

This website is intended for business-to-business (B2B) wholesale buyers and is not directed at children under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the bottom of this page indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions about your data?

Contact our data protection officer at inquiry@jevicraft.com. We respond within 12 hours.

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